General Manager Booking.com

Solliciteer direct
Ready to elevate hospitality as the General Manager for Booking.com's vibrant campus? Join us in leading operational excellence, innovation, and a dynamic team in an international environment!

General Manager Booking.com

Jouw werkplek

At Join Program, we are proud to work for Booking.com Headquarters in the city center of Amsterdam. The Booking.com campus, located on the tip of Oosterdokseiland, is a vibrant environment where more than 4500 Booking.com employees can meet, inspire, live, work, and play. We manage the following services: 

  • 3 thematic restaurants (+3000 guests per day) 
  • 3 convenience corners (+1000 guests per day) 
  • 3 coffee bars and 1 tea bar (+1000 guests per day) 
  • Pantry service 
  • Catering and events 

About Join Program  

Join Program is a future-forward catering company founded in 2019 by the creative company Powerplant and joined forces with Vermaat Group in September 2021. Working for Join Program means you work for a frontrunner company in a highly international environment where we deliver top-notch guest experiences and food & beverage. 

Jouw team

We are seeking a General Manager with a proven track record for the key Booking.com Campus. You will elevate hospitality alongside our operational management team. If you have substantial experience in improving hospitality and operational excellence, and have worked in a highly demanding, flexible, and creative environment, then this job is for you!   

At Booking.com, our culinary team forms a diverse and passionate group. From experienced chefs in different restaurants creating a harmonious mix of traditional and contemporary dishes, to our team of catering staff ensuring flawless service at events and meetings, each individual contributes to the success of our culinary experiences. The collaboration between these diverse teams, driven by innovation and quality, transforms our dining establishments into vibrant meeting places where guests have an unforgettable culinary adventure. 

Jouw functie

As General Manager at Join Program, you will lead the strategic development of the food offering at the Booking.com location in Amsterdam. Your crucial role includes promoting strategic collaborations, leadership over more than 100 employees, and creating a positive work environment. As a sparringpartner for the Join Program management, you proactively contribute to new initiatives. You collaborate with Food Curators to realize innovative culinary experiences, ensuring quality and innovation. Financially, you are responsible for the success of the food offering, including budget management and achieving revenue goals. In short, you are the driving force behind the culinary and financial success of our location in Amsterdam. 

Leadership and stakeholder management  

  • You are a designated partner for Booking.com developing our Food concept and operational service together with them and bringing it to the next stage, evaluating on both strategic and tactical levels. Based on user and client feedback, you lead goals into a concrete roadmap and actions.  
  • You are the liaison between the Booking Real Estate Workplace Service team, our on-site operational managementteam, and supporting Join Program teams.   
  • You embrace Join Program vision and concept to engage and develop team members to their fullest potential. Ensure individual and team performance and happiness meets objectives and client expectations.   

Lead reporting and innovation roadmap  

  • You maintain effective client and customer rapport for mutually beneficial business relationships. Identify client needs and communicate tactical and operational progress. You lead the innovation roadmap using Join Program’s creative and unique iterative process.   
  • You set up and lead the strategic and tactical meeting structure with the Booking REWS team.
  • You are responsible for preparing and leading the Quarterly Business Reviews; you record these and turn them into concrete actions.  
  • You are keen on the latest trends and innovation and, with our formula management and curators, translate these into updated services and food offerings.   

Commercial, financial and datamanagement  

  • You ensure the completion and maintenance of P&L statements. Deliver client and company business metrics and financial targets.   
  • You steer the operational team using all Join Program’s processes and systems.  
  • You analyze the operational and financial data and set up and lead commercial improvements.  
  • You analyze several qualitative and quantitative value-based data streams and set up and lead improvements.  
  • You educate the managementteams on using data to improve daily service and commercial performance. 

Jouw ingrediënten

  • Minimum of 10 years of experience in leadership positions within the hospitality industry. 
  • Proven success in developing and managing food and hospitality concepts. 
  • Excellent communication and negotiation skills. 
  • Experience in working with strategic partners. 
  • Vision for sustainable and future-proof food concepts. 
  • Experience in managing large teams. 

If the ingredients don't quite match for you, at Join Program, we welcome everyone and embrace our differences. Do you, for any reason, feel a distance to work? Our job coaches are happy to connect with you through our Social Return page. 

Vragen over deze vacature?

Recruitment helpt jou graag verder!

Dirk Spekhorst

Recruitment Business Partner
Stuur een WhatsApp bericht

Jouw werkplek

At Join Program, we are proud to work for Booking.com Headquarters in the city center of Amsterdam. The Booking.com campus, located on the tip of Oosterdokseiland, is a vibrant environment where more than 4500 Booking.com employees can meet, inspire, live, work, and play. We manage the following services: 

  • 3 thematic restaurants (+3000 guests per day) 
  • 3 convenience corners (+1000 guests per day) 
  • 3 coffee bars and 1 tea bar (+1000 guests per day) 
  • Pantry service 
  • Catering and events 

About Join Program  

Join Program is a future-forward catering company founded in 2019 by the creative company Powerplant and joined forces with Vermaat Group in September 2021. Working for Join Program means you work for a frontrunner company in a highly international environment where we deliver top-notch guest experiences and food & beverage. 

Jouw team

We are seeking a General Manager with a proven track record for the key Booking.com Campus. You will elevate hospitality alongside our operational management team. If you have substantial experience in improving hospitality and operational excellence, and have worked in a highly demanding, flexible, and creative environment, then this job is for you!   

At Booking.com, our culinary team forms a diverse and passionate group. From experienced chefs in different restaurants creating a harmonious mix of traditional and contemporary dishes, to our team of catering staff ensuring flawless service at events and meetings, each individual contributes to the success of our culinary experiences. The collaboration between these diverse teams, driven by innovation and quality, transforms our dining establishments into vibrant meeting places where guests have an unforgettable culinary adventure. 

Jouw functie

As General Manager at Join Program, you will lead the strategic development of the food offering at the Booking.com location in Amsterdam. Your crucial role includes promoting strategic collaborations, leadership over more than 100 employees, and creating a positive work environment. As a sparringpartner for the Join Program management, you proactively contribute to new initiatives. You collaborate with Food Curators to realize innovative culinary experiences, ensuring quality and innovation. Financially, you are responsible for the success of the food offering, including budget management and achieving revenue goals. In short, you are the driving force behind the culinary and financial success of our location in Amsterdam. 

Leadership and stakeholder management  

  • You are a designated partner for Booking.com developing our Food concept and operational service together with them and bringing it to the next stage, evaluating on both strategic and tactical levels. Based on user and client feedback, you lead goals into a concrete roadmap and actions.  
  • You are the liaison between the Booking Real Estate Workplace Service team, our on-site operational managementteam, and supporting Join Program teams.   
  • You embrace Join Program vision and concept to engage and develop team members to their fullest potential. Ensure individual and team performance and happiness meets objectives and client expectations.   

Lead reporting and innovation roadmap  

  • You maintain effective client and customer rapport for mutually beneficial business relationships. Identify client needs and communicate tactical and operational progress. You lead the innovation roadmap using Join Program’s creative and unique iterative process.   
  • You set up and lead the strategic and tactical meeting structure with the Booking REWS team.
  • You are responsible for preparing and leading the Quarterly Business Reviews; you record these and turn them into concrete actions.  
  • You are keen on the latest trends and innovation and, with our formula management and curators, translate these into updated services and food offerings.   

Commercial, financial and datamanagement  

  • You ensure the completion and maintenance of P&L statements. Deliver client and company business metrics and financial targets.   
  • You steer the operational team using all Join Program’s processes and systems.  
  • You analyze the operational and financial data and set up and lead commercial improvements.  
  • You analyze several qualitative and quantitative value-based data streams and set up and lead improvements.  
  • You educate the managementteams on using data to improve daily service and commercial performance. 

Jouw ingrediënten

  • Minimum of 10 years of experience in leadership positions within the hospitality industry. 
  • Proven success in developing and managing food and hospitality concepts. 
  • Excellent communication and negotiation skills. 
  • Experience in working with strategic partners. 
  • Vision for sustainable and future-proof food concepts. 
  • Experience in managing large teams. 

If the ingredients don't quite match for you, at Join Program, we welcome everyone and embrace our differences. Do you, for any reason, feel a distance to work? Our job coaches are happy to connect with you through our Social Return page. 

Jouw menu

Voorwaarden bij Vermaat

Voorwaarden

Naast salaris krijg je vakantiegeld, een goede pensioenregeling, reiskostenvergoeding, een vriendenbonus van €250,- en een voordelig fietsplan!

Vermaat academy

Vermaat Academy

Voor jou als manager bieden wij talentenprogramma’s (NL) aan waar jouw managementvaardigheden en persoonlijk leiderschap centraal staan. Ook kun je allerlei online e-learnings volgen die bij jou passen.

Feest bij Vermaat

Feest

Dat we bij Vermaat goed kunnen feesten, laten we elk jaar zien tijdens het Vermaat Festival. Met collega’s vanuit het hele land gaan we maximaal uit ons dak. Ben jij er ook bij?

Voorwaarden bij Vermaat

Benefits @ work

Op ons platform ‘Benefits at work’ vind je allerlei deals. Op zoek naar een nieuwe outfit? Of toe aan een dagje uit? We bieden je veel voordeel op bekende merken. 

Example alt text

Onboarding

Als start bij je nieuwe baan, krijg je een kijkje in de wereld van Vermaat met een online e-learning HACCP, Allergenen en Vermaat. Ook krijg je een toffe goodiebag.

Example alt text

En nog veel meer....

En dat is natuurlijk niet alles. Check het laatste nieuws en foodtrends in de Vermaat app, of relax op de bank met het Vermaat magazine, korting op je lunch en meer... 

Jouw voorwaarden

  • Een lekker salaris + vakantiegeld, een goede pensioenregeling, reiskostenvergoeding, een vriendenbonus van €250,- en een voordelig fietsplan!
  • Naast talentenprogramma's gericht op persoonlijk leiderschap, bieden wij BBL koksopleidingen en online kookcursussen aan. Ook volg je veiligheidstrainingen.
  • Dat we bij Vermaat goed kunnen feesten, laten we elk jaar zien tijdens het Vermaat Festival. En met je eigen team heb je gezellige teamuitjes. 
  • Op ons platform ‘Benefits at work’ vind je allerlei deals. Op zoek naar een nieuwe outfit? Of toe aan een dagje uit? We bieden je veel voordeel op bekende merken. 
  • Als start bij je nieuwe baan, krijg je een kijkje in de wereld van Vermaat met een online e-learning HACCP, Allergenen en Vermaat. Ook krijg je een toffe goodiebag.
  • En dat is natuurlijk niet alles. Check het laatste nieuws en foodtrends in de Vermaat app, of relax op de bank met het Vermaat magazine en krijg korting op je lunch. 

Jouw werkgever

In 1978 begonnen als delicatessenwinkel. Nu uitgegroeid tot dé specialist in horeca op maat en daarbij één van de grootste horecawerkgevers van Nederland met 500+ door het hele land.

Onze horeca zit bijna altijd onder het dak van een ander: binnen verschillende bedrijven, op de luchthavens, in musea, in ziekenhuizen, dierentuinen en nog veel meer. Ontdek op ons TikTok account de verschillende smaken!

Jouw werkgever

Jouw sollicitatie

Vragen over deze vacature?

Recruitment helpt jou graag verder!

Dirk Spekhorst

Recruitment Business Partner
Stuur een WhatsApp bericht

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